Interviews & Expert Perspectives

These interviews and expert-written features offer a look into the healthcare industry from those who know it best: professors, practicing healthcare administrators, advocates, and leaders in professional associations.

November 18, 2021

How to Get Started with Billing RPM and CCM Codes in a Clinical Practice: Part 1

This article aims to help give practice managers a framework for how to wrap their heads around the RPM/CCM code workflow, so they may better decide if it makes sense to take the next step and run a pilot program of their own.

September 27, 2021

National Health Care Supply Chain Week 2021: A Leader's Guide

The health care supply chain is the backbone of the modern health care system. It ensures that providers and patients have the resources they need when they need them. As in any supply chain, health care supply chain leaders need to have a keen sense of business acumen, optimizing for efficiency, logistics, cost, and resiliency.

August 3, 2021

National Assisted Living Week 2021: An Expert's Advocacy Guide

Assisted living communities provide long-term care to those who need a little extra help, offering support and services to residents while also preserving as much of their independence as possible.

July 15, 2021

An MHA’s Guide to Earning Your Master of Health Administration Degree

The master of healthcare administration (MHA) degree provides professionals with the credentials and educational background for roles in healthcare leadership, across all types of health-related organizations. In a matter of two to three years of both formal education and hands-on field experience, graduating with an MHA degree will provide invaluable skills in management, data analytics, and operating performance—all of which are required to succeed in today’s healthcare environment.

June 21, 2021

An Expert Weighs In: Is Telemedicine Here to Stay After the Pandemic?

When you think of telemedicine or telehealth, you probably think of Zoom calls with your physician or therapist. But the term has actually been around since the mid-20th century, when radios were used to provide medical advice for patients on ships, and two-way televisions were first used to conduct video consultations.

June 11, 2021

A Day in the Life of a Hospital CEO - An Interview with Dr. David Pate

Being the chief executive officer of a hospital means being part business leader and part politician, requiring a blend of diplomacy, advocacy, business management, and financial sense. And the stakes of this role aren’t just profit and loss, but life and death.

June 8, 2021

Healthcare Risk Management Week 2021: What Healthcare Managers Should Know

Healthcare risk managers are often the go-to professional in a crisis, acting as a liaison between providers, patients, families, organizational leaders, and the community. Effective healthcare risk management saves lives, prevents errors, lowers costs, optimizes outcomes, and boosts public health. On the heels of the Covid-19 pandemic, it’s never been more important.

May 18, 2021

Innovating American Healthcare: Integrating Public Health Goals and Healthcare Delivery

Imagine a future where hospitals and health systems share responsibility with the community and cross-sector partners in addressing social determinants and social risks. This means all are working together to break down silos, consolidate and organize resources for collective action,  identify evidence-based strategies, and share best practices to bring those strategies to scale.

April 26, 2021

Patient Experience Week 2021: A Healthcare Administrator's Advocacy Guide

The shift from fee-for-service to value-based care is one of the most structurally significant changes to the US healthcare system in recent history. Under the value-based model, payment and reimbursement are directly linked to the quality of the care provided, and the patient’s experience of that care. But how does one measure patient experience, and how can healthcare administrators ensure that patient experiences are positive?